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Frequently Asked Questions
What is a chipotle?
A chipotle is a ripe Jalapeno chile that has been smoked and dried.
Do you use preservatives?
No, we do not use any preservatives, MSG or anti-caking agents. The dry spices may get a little clumpy, but give it a quick shake and you are back in business.
16 mil SHU capsaicin -vs- 15 mil SHU capsaicin?
100% pure capsaicin is rated at 16 million Scovile Heat Units, and while this is attainable in a lab, it is extremely expensive and basically not reasonable to produce. The capsaicin we use is 95% pure. So even though 95% of 16,000,000 SHU is technically 15,200,000 SHU, that just takes up too much room on the label. So we're going with 15 million SHU in our descriptions.
Are your products available in any stores?
Yes-
Hank's Harvest Foods, Twisp, WA carries all of the bottled sauces and all of our refrigerated items
Aspen Grove, Winthrop WA
Double DD Meats, Mountlake Terrace, WA
Lone Pine Fruit Stand and Espresso, Orondo/Chelan WA
The Sunshine Farm and Tunnel Hill Winery, Chelan, WA
Carlton General Store, Carlton, WA
Not every store carries all of our products. Please contact us if you are looking for a particular product at a particular store.
Why do you only use USPS?
We live in a very rural area. The closest UPS drop off location is 25 miles away and UPS charges $10 a week to have on-call pick up service. At this point in our business, it is not cost effective to use UPS. A flat rate box from USPS, even with insurance, is usually cheaper than UPS to most locations. If you would REALLY prefer to have your items shipped via UPS, we can accomodate your request, but we may not be able to get your goodies to you as quickly as we can using USPS. Feel free to contact us with any shipping questions or concerns.
For single bottle orders, we can ship in a smaller box and refund the difference to you through Paypal.
Why is your business called Texas Creek but you live in Washington?
Because there really is a creek by the name of Texas Creek right outside our front door.
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